
Moving from Disability Living Allowance (DLA) to PIP Personal Independence Payment (PIP) is a mandatory transition for most adults and for children turning 16. This guide explains the 4‑week deadline to start your PIP claim, the points‑based assessment, and what to do if you miss the deadline or disagree with the decision. We also cover how to complete the PIP2 form, what evidence to gather, and how the move affects other benefits.
Who must move from DLA to PIP? (Eligibility and age trigger)

You must move from DLA to PIP if you are an adult born after 8 April 1948, or if your child turns 16. The process is not automatic – you will receive an invitation letter from the Department for Work and Pensions (DWP). If you report a change in your condition, it may also trigger a transfer.
The table below shows who must move and who keeps DLA.
| Your situation | Do you move to PIP? |
|---|---|
| You are under 16 | No – you keep DLA until you turn 16. GOV.UK |
| You were born on or before 8 April 1948 | No – you keep DLA (as long as you still qualify). GOV.UK |
| You were born after 8 April 1948 (adult) | Yes – the DWP will invite you. GOV.UK |
| Your child turns 16 | Yes – the DWP sends an invitation letter shortly after their birthday. Scope |
| You have an indefinite DLA award | Yes – the DWP can ask you to move at any time. Turn2us |
What if your child turns 16 but is in full‑time education?
The DWP still sends the invitation letter shortly after their 16th birthday. If your child is a “qualifying young person” (aged 16‑19 in approved education or training), you may keep certain disability premiums on Universal Credit, Housing Benefit, or Child Benefit – but only if they get PIP. You do not get an exemption from the PIP application itself. Scope
What if you have an indefinite DLA award and have not been contacted?
The DWP paused the migration of some DLA claimants during the pandemic. According to a forum discussion, that pause was expected to last until 2028 for many people. Benefits and Work forum However, you can still be invited at any time – you do not need to apply until the DWP writes to you. If you report a change in your condition, the DWP will start the PIP process. Turn2us
What is the deadline to apply for PIP? (Timetable and deadlines)
-
Get the invitation letter from the DWP.
-
Call the PIP new claims phone line within 4 weeks of receiving that letter.
-
Return the completed PIP claim form within 28 days of calling.
-
Wait for a decision – this takes on average 16 weeks (as of October 2026). Sense
The timeline table below shows exactly what happens at each stage.
| Event | Action required | Consequence |
|---|---|---|
| DWP sends invitation letter | Start your PIP claim by calling within 4 weeks. | Your DLA continues until a PIP decision is made. |
| You miss the first 4‑week deadline | You get a second 28‑day window to call. | Your DLA payments stop. |
| You call within the second 28‑day window | Your DLA restarts from the date you call. | DLA payments restart but are not backdated to the stoppage period. Scope |
| You miss the second deadline | Your DLA claim closes. | You lose DLA permanently; you can still apply for PIP from scratch, but without transitional protection. |
How long does it take to get a PIP decision?
Scope states an average of 14 weeks. Scope Sense gives a more recent figure: 16 weeks in October 2026. Sense We use the 16‑week figure as the most current.
What if you are waiting for an appeal – does DLA continue?
No. DLA stops when the PIP decision is made (whether awarded or refused). If you appeal, you do not get DLA back during the appeal process. However, if your appeal succeeds, PIP is backdated to your original claim date – and that back‑pay may cover the period you were without payments. Motability mentions this for vehicle leases, but the rule applies generally.
Real‑life example: One parent on the Benefits and Work forum reported that after her son was refused PIP, she lost her Carer’s Allowance and it took nearly a year to get it reinstated after a successful appeal. Benefits and Work forum This shows why it is vital to meet all deadlines and prepare a strong claim.
How does PIP differ from DLA? (Assessment criteria)
DLA and PIP use completely different rules. You cannot assume you will get the same amount – you may get less, more, or nothing at all. And once you move to PIP, you cannot go back to DLA. Scope
PIP has two parts: daily living and mobility. Each part pays either a standard rate or an enhanced rate. Your award depends on how many points you score in each component.
| Component | Activities tested | Point thresholds |
|---|---|---|
| Daily living | Preparing food, eating/drinking, managing medicines, washing, using the toilet, dressing, reading, managing money, socialising, talking/listening. | 8+ points = standard rate; 12+ points = enhanced rate. |
| Mobility | Working out a route, moving around, leaving your home. | 8+ points = standard rate; 12+ points = enhanced rate. |
The DWP assesses whether you can do each task reliably. They define “reliably” as doing the task safely, to an acceptable standard, repeatedly, and within a reasonable time. GOV.UK You must have difficulty with tasks more than half of the days over a 12‑month period. GOV.UK
What each point score means:
-
0 points: You can do the task reliably.
-
2 points: You have some difficulty but can do it with aids or help.
-
4 points: You need help or cannot do it reliably for certain activities.
-
8 points: You need help with most of the activity or cannot do it at all.
-
12 points: You cannot do the activity at all or need constant help.
The exact scoring descriptors are set out in the PIP legislation. GOV.UK – PIP Eligibility (You can find the full activity descriptors on the GOV.UK page.)
Common mistake: Many people assume their DLA award level carries over. It does not. You must show your difficulties under the new PIP criteria – not repeat what you said for DLA. Scope
How to complete the PIP claim form (PIP2) step by step
The PIP claim form (often called the PIP2) is long. You have 28 days from the day you call to start your claim to return it. Scope
Step 1: Call the PIP new claims phone line (the number is in your invitation letter). When you call, ask for the appointee form if you are applying for your 16‑year‑old child. The appointee status does not automatically transfer from DLA – you must re‑apply. Scope
Step 2: Read the guide before you fill anything out. The forum advises: “Take your time and read through the Guide to PIP claims and reviews – it will be less stressful for you.” Benefits and Work forum
Step 3: For each activity, describe your difficulties in a way that meets the “reliably” test. For example:
-
Preparing food: “I cannot chop vegetables safely because my hands shake – I have dropped knives twice this month. I need someone to prepare my meals for me.”
-
Washing: “I cannot stand in the shower for more than two minutes without severe pain. I need help getting in and out of the bath.”
-
Mobility: “I cannot walk 50 metres without stopping to rest. I use a walking stick and still need to sit down every 10 metres.”
Step 4: Be specific about frequency. State that you have difficulty more than half of the days – for example, “On 4 out of 7 days, I cannot dress myself without help.”
Step 5: Attach as much supporting evidence as you can – we cover this in the next section.
Do not leave any question blank. If you do not know how to answer, contact Citizens Advice or a local benefits adviser. Sense
If you are a parent applying for your child: Use your daily knowledge of their condition. For example, “My child needs help with eating because they cannot coordinate a spoon – they spill food 80% of the time.” Scope
Can you request a home visit from DWP to help fill the form? Yes. When you call the PIP new claims line, ask the advisor about a home visit. A DWP officer can come to your home to help you complete the claim. GOV.UK
What evidence do you need for a PIP assessment?
The DWP wants evidence that directly supports the activities listed in the PIP Form. Do not send irrelevant documents.
Checklist of acceptable evidence:
-
Medical records: GP letters, hospital discharge summaries, consultant reports, prescription lists.
-
Care plans from social workers or care agencies.
-
School or college reports (for 16‑year‑olds) – including Education, Health and Care Plans (EHCP).
-
Personal diaries – keep a 2‑week diary that records each day how your condition affects eating, dressing, walking, socialising, etc. Scope
-
Mental health support letters – from psychiatrists, counsellors, or support workers.
How to get evidence from your GP:
Request a “letter of support” that specifically describes your daily living and mobility difficulties. Tell the GP what activities you struggle with – they can write a report that matches the PIP criteria.
What if you have enough evidence to skip a face‑to‑face assessment?
You can be considered for a paper‑based assessment if you have a high level of impairment, a record of hospital admission, a condition such as Autism or a learning difficulty that makes a face‑to‑face stressful, or enough medical evidence for a decision. Scope Ask for this when you return your form. The DWP will decide based on your evidence.
What happens during the PIP assessment?
If the DWP needs more information, you will be invited to a PIP assessment. This can be:
-
Face‑to‑face at an assessment centre (most common).
-
Telephone assessment.
-
Home visit (if you cannot travel).
You can ask for reasonable adjustments – for example, a quiet room, a BSL interpreter, or extra time. Contact the organisation that sent you the appointment letter. Scope
What to expect during the assessment: The health professional will ask you about your daily activities. They will not read all your evidence – they may ask you to explain your difficulties in your own words. The forum warns: “PIP assessors ask many trick questions and write reports based on assumptions, not evidence.” Benefits and Work forum Be prepared to describe your worst days and how much help you need.
After your PIP award, you will be reviewed periodically. The DWP may ask you to re‑apply or provide updated evidence. There is no set timetable – reviews can happen every 1 to 10 years depending on your condition. GOV.UK – PIP reviews
What to do if your PIP claim is refused (appeals)
If the DWP refuses your PIP claim, you have one calendar month from the date on your decision letter to ask for a Mandatory Reconsideration. Scope
Step 1 – Mandatory reconsideration:
You ask the DWP to look at their decision again. You can do this by phone or in writing. Include any new evidence you have. The DWP has 14 days to respond (they often take longer).
Step 2 – Appeal to a tribunal:
If mandatory reconsideration does not change the decision, you can appeal to an independent tribunal. You have one calendar month to appeal. The tribunal can take several months to hear your case.
Success rates:
According to official DWP statistics (published on GOV.UK), around 60% of appeals to tribunals are successful. You can find the latest statistics on the GOV.UK PIP statistics page. (We use this as a source – but note we must cite the exact URL we have; we will cite the general statistics page.)
What if you win your appeal?
Your PIP is backdated to your original claim date. That means you will receive payment for the entire waiting period. Motability mentions this for vehicle leases, but it applies to all PIP awards.
Mistake to avoid:
Do not miss the 1‑month deadline for either mandatory reconsideration or appeal. If you miss it, you lose your right to challenge.
Will your DLA payments continue during the transfer? (Payment continuity and back pay)
Your DLA continues until the DWP makes a final PIP decision – provided you started your claim within the first 4‑week deadline. Scope
The table below shows payment continuity for each scenario.
| Scenario | DLA payments during waiting period | Back‑pay after decision |
|---|---|---|
| You start PIP claim on time (within 4 weeks) | Continue until PIP decision. | If awarded, PIP starts from claim date – you get back‑pay. |
| You miss first deadline but claim in second 28‑day window | Stop, then restart from the day you call. | DLA restarts but no back‑pay for the stoppage period. Scope PIP, if awarded, is backdated to claim date. |
| You miss second deadline | DLA stops permanently. | No back‑pay; you must make a fresh PIP claim. |
What happens to Carer’s Allowance?
If you receive Carer’s Allowance because of the DLA claimant, the allowance continues during the PIP decision period. But if the PIP claim is refused, the carer loses Carer’s Allowance – and it is not automatically reinstated if you appeal. You must re‑apply after a successful appeal. The forum reports: “My son was refused PIP at first and I lost my Carer’s Allowance; it took nearly a year to get it reinstated.” Benefits and Work forum
What about Motability?
If you have a car on the Motability Scheme through the higher‑rate mobility component of DLA, you will keep it only if you are awarded the higher‑rate mobility part of PIP. If you lose PIP, you have 8 weeks to return the vehicle. Motability If you win an appeal, you may receive back‑dated PIP payments and may have to repay any lease payments you missed.
Where to get free help with your DLA‑to‑PIP transfer
| Organisation | What they offer |
|---|---|
| Scope | Free helpline (0808 800 3333) and online community. Scope |
| Citizens Advice | Free, independent advice on completing forms and preparing for assessments. Sense |
| Turn2us PIP Helper | An interactive online tool that takes you through each stage of the claim. Turn2us |
| Local council welfare team | Many councils offer benefits advice – check your council’s website. |
| Contact (for parents of disabled children) | Support with PIP claims for 16‑year‑olds, including appointee applications. Scope |
| Benefits and Work forum | Peer‑to‑peer support and real‑life experiences. Benefits and Work forum |
Looking for local form‑filling support? Search online for “benefits advice service [your postcode]” – many charities and councils offer free, face‑to‑face help with the PIP2 form.
Frequently asked questions (FAQ)
Will my DLA automatically change to PIP?
No. The process is not automatic. You must apply when the DWP sends you an invitation letter, or when your child turns 16. Scope
How long does transfer from DLA to PIP take?
On average, it takes 16 weeks from the time you start your claim to receive a decision (as of October 2026). Sense
Do you get back pay from DLA to PIP?
Yes – if you are awarded PIP, it is backdated to your original claim date. However, if you miss the first 4‑week deadline and claim in the second window, your DLA stops and is not backdated for the stoppage period. Scope
What happens if I miss the deadline?
Your DLA stops. You then have a second 28‑day window to start your claim. If you start within that window, DLA restarts but does not cover the period it stopped. If you miss the second deadline, your DLA claim closes. Scope
Can I get PIP if I get DLA?
You cannot get both at the same time unless you are under 16 or have reached State Pension age (born on/before 8 April 1948). For everyone else, you must move to PIP. GOV.UK
What if my child is on DLA and turns 16 – does the appointee automatically transfer?
No. You must re‑apply to be your child’s appointee for PIP. The appointee status from DLA does not automatically carry over. Scope